ACE UK Major Risks

Overview

Our clients are at the core of our business so we focus on developing an understanding of your specific requirements. This understanding allows us to offer insurance solutions that are truly valued and differentiate ACE from our competitors.

At ACE we recognise that large companies must maintain a dynamic and sustainable approach to managing risk. For this you need to consider more than just insurance; you need a trusted, global partner for your risk management strategy.

We work with and create insurance solutions for many major corporations worldwide. We help manage both costs and exposures, playing a pivotal role in preserving an organisation's assets and protecting future earnings.

We provide outstanding products and services within an environment of financial strength and stability and seek to establish long term relationships with both our clients and their brokers.

Benefits for Clients Contacts

Professional Service
Our professional service and ongoing interaction with clients is underpinned by the following key values:

Full transparency and disclosure in all our dealings
A collaborative approach in working with clients and brokers
Making decisions in the context of our overall business relationship
A focus on long term partnerships rather than a short term transactional perspective

Dedicated Client Charter
We ensure at all times that we deliver on agreements made with you within appropriate timescales.

Highly Experienced Team
An experienced team is allocated to each account:

Led by an ACE Client Relationship Manager who has overall responsibility for the delivery of service on your account.
An ACE Service Manager is responsible for the implementation of all aspects of your global programme.
Our global network of Risk Engineers will focus on cost-effective and proficient solutions to your risk management challenges.
The ACE Lines of Business Underwriters specialise in major risks and are assigned to each account.
Finally, our Claims Relationship Manager provides a central point of referral for claims on all lines of business you have with us.

ACE Global Programme Solutions - ACE GPS^SM
Exclusively for our multinational clients, we have developed ACE GPS^SM which brings together the wide range of insurance products and services from around the globe to deliver a multinational programme of the highest quality.

One of the most innovative services within ACE GPS^SM is ACE Worldview^SM. This is a comprehensive suite of information and systems that is unique to the industry and exclusive to ACE. At its core is the ability for clients to manage and monitor the progress of their global insurance programme at country and policy level and in real time.

ACE GPS^SM also addresses the compliance challenges faced by clients operating in multiple regulatory regimes. With our indigenous expertise we can analyse and confirm risk premium allocations or structure effective DIC/DIL coverage that respects local rules and regulations. We can also provide solutions in countries where nonadmitted policies are prohibited.

For further information please go to www.acegroup.com/gps

For more information about the ACE UK Major Risks products, please contact:

Phil Sharpe
Director of Casualty & Major Risks
phil.sharpe@acegroup.com
+44 (0)207 173-7193
+44 (0)7766 994205

Clive Hassett
Director Operations - Major Risks & Affinity
clive.hassett@acegroup.com
+44 (0)207 173-7956
+44 (0)7766 994065

Jeff Carr
Client Relationship Manager
jeff.carr@acegroup.com
+44 (0)207 173-7422
+44 (0)7766 994653

Nick Lee
Client Relationship Manager
nick.lee@acegroup.com
+44 (0)207 173-7603
+44 (0)7833 255060

Shaun Edwards
Client Relationship Manager
shaun.edwards@acegroup.com
+44 (0)207 173-7328
+44 (0)7766 994712

© 2011 ACE Group. The information and descriptions contained herein are not intended to be complete descriptions of the terms, exclusions and conditions applicable to the products and services, but are provided solely for information purposes. Please refer to the policy or product and services agreement for complete terms, exclusions and conditions. Access to products and services may be subject to restrictions in certain countries. Insurance is provided by ACE European Group Ltd., which is authorised and regulated in the United Kingdom by the Financial Services Authority.